In response to consumer questions regarding availability of our Aptamil Gold+ and Aptamil Profutura products, we would like provide an availability update to parents and carers.
We know that some parents and carers are experiencing difficulty locating some of our Aptamil Gold+ and Aptamil Profutura product range.
Danone Nutricia understands you may rely on our products as the sole source of nutrition for your child and therefore it is important to have more information on the product availability.
If you are unable to source your preferred product from your regular retail outlet, please get in touch with one of our Careline team (phone: 1800 438 500 or Email) who can help locate product or talk through any feeding concerns you may have.
We would like to reassure all our customers that we're working hard to maintain continuous supply of our Aptamil products to Australian supermarkets and pharmacies, including expanding our New Zealand manufacturing facilities to increase production capacity and meet increased demand.
We are very sorry for any inconvenience to you or your families
Australia toll free Advisory Service - 1800 060 057. We are available to help with any questions, Monday to Friday, from 6.30am - 5.00pm (AEST).
Product label changes:
Danone Nutricia is currently updating the labels on all products sold in Australia and New Zealand. Danone Nutricia is implementing the label changes to comply with new regulations set out by Food Standards Australia New Zealand (FSANZ) that relate to health and nutrition claims.
The nutrient and food health claims section of each product will be updated as part of the FSANZ regulation changes, which come into effect in January 2016. Importantly, the label changes do not impact the ingredients or nutritional benefits of Danone Nutricia's product range.
Changes to ingredient sourcing on Infant and Follow-On Formula products:
Danone Nutricia is committed to sourcing product ingredients locally where possible. Danone Nutricia’s recent acquisition of the Gardians facility in Balclutha, New Zealand provided the company with an additional local facility that met Danone Nutricia’s rigorous quality and safety standards. Further it provided Danone Nutricia with long-term access to a fresh New Zealand milk supply, and additional blending and packing facilities.
Since acquiring the Balclutha facility, Danone Nutricia has been working to incorporate the factory’s capabilities into the company’s base powder supply network. The infant formula and follow-on on milks being formulated with base powder from Danone Nutricia’s Balclutha facility will each have an on-lid sticker to notify customers of the change.
Importantly, there is no change to the ingredients, nutritional makeup and benefits or overall formulation of the base powder from our Balclutha facility.
As part of the change to base powder sourcing, some products may contain a new scoop size and/or colour. We make the scoop size to hold the correct weight of formula powder to ensure the required nutritional value is in each serving. Look out for this when you see the on-lid stickers providing notification of the change. It is always recommended that you use the scoop enclosed in each tin purchased.
The base powder made at Danone Nutricia’s Balclutha facility has undergone extensive testing to ensure it has the same taste and consistency as the current base powder. Most babies will be able to move smoothly from their existing product to the products containing the new base powder, however some may notice a slight difference and should be slowly transitioned onto the new product. For personalised transition advice, please contact your healthcare professional, or speak to one of our trained Advisory Service nutritionists, dietitians or midwives.
Slight change to prebiotic ingredient in Toddler & Junior products
Danone Nutricia is making a slight change to the prebiotic ingredient in all of our cows’ milk based Toddler and Junior Milk Drink supplement products.
All of our cows’ milk based Toddler and Junior Milk Drink supplement products contain a prebiotic called Galacto-oligosaccharides (GOS). This is currently being transitioned to a more concentrated GOS source with lower carbohydrate levels.
Each product will have an on-lid sticker to notify customers of the change.
Most toddlers will be able to transition smoothly from their existing product to the products containing the new prebiotic GOS. If your child is sensitive to change we recommend that the new product be gradually introduced, however any slight changes in digestion should be minimal and temporary. For personalised transition advice, please contact your healthcare professional, or speak to one of our trained team of nutritionists, dietitians or midwives.
Our Advisory Service, of midwives, dietitians and nutritionists, are here to help.
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